Privacy Policy

Privacy Policy
 
Last updated: April 22, 2025
 
Company Information
 
This website is operated by ANC Payment Services Limited, a limited liability company incorporated in Hong Kong under the Companies Ordinance (Chapter 622).
 
Company number: 80474861
Registered address: Unit 7, 8/F., Tower B, 83 King Lam Street, Lai Chi Kok, Hong Kong
Email: info@lenceriarosa.com
 
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At Rosa, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information. Please review it carefully. If you have any questions, please do not hesitate to contact us at info@lenceriarosa.com.
 
By using our website, www.lenceriarosa.com ("Site"), you agree to the terms outlined in this policy. If you do not agree with any part of it, please stop using our Site and services.
 
What information do we collect?
 
We collect personal information that you voluntarily provide when you show interest in our products or services. This may include:
 
Name and contact details: First and last name, email address, postal address, phone number, etc.
Automatically collected information: IP address, browser type, device information, operating system, and browsing activity. This helps us maintain site security and improve your experience.
Cookies and tracking technologies: We may use cookies to personalize your experience. For more details, please see our Cookie Policy.
 
SMS Marketing
 
By opting into SMS marketing, you agree to receive recurring automated, promotional, and personalized text messages from Rosa at the provided mobile number. Consent is not a condition for any purchase.
 
Message frequency: Frequency may vary.
Charges: Message and data rates may apply.
Unsubscribe: Reply STOP at any time. For help, reply HELP or email us at info@lenceriarosa.com.
Data usage: We will only use your number to send you the subscribed messages. We do not sell or share your number with unaffiliated third parties.
 
How do we use your data?
 
We use your information to process and manage your orders, communicate about your purchases, send promotional offers (with your consent), improve our website and services, and detect and prevent fraud.
 
Will your information be shared?
 
We share your data only when necessary: with trusted service providers (shipping, payments, email marketing), to comply with legal obligations, in case of a business transfer, or with external advertisers with your explicit consent. We do not sell your personal information.
 
How long do we retain your data?
 
We retain your information only as long as necessary to fulfill the purposes described or to comply with legal obligations. When no longer needed, your data will be securely deleted or anonymized.
 
How do we protect your information?
 
We use appropriate technical and organizational measures to safeguard your data. However, no online system is 100% secure. By using our services, you acknowledge and accept this risk.
 
Your privacy rights
 
Regardless of your country of residence, you may have the right to: access your personal data and request a copy, correct inaccurate or incomplete information, request the deletion of your data under certain circumstances, and withdraw your consent at any time. To exercise your rights, please contact us at info@lenceriarosa.com. We comply with applicable data protection laws in each jurisdiction, including GDPR (Europe), PIPEDA (Canada), the Privacy Act 1988 (Australia), CCPA (California) and other applicable local regulations.
 
Cookies and tracking technologies
 
We use cookies to enhance your experience and remember your preferences. You can manage your cookie settings in your browser at any time.
 
Children's information
 
Our services are not directed to individuals under 16 years of age, and we do not knowingly collect their data. If we become aware of this, we will delete it immediately. Contact us if you believe this has occurred.
 
Text/SMS message privacy
 
We use SMS data to send order notifications, track abandoned carts, and provide exclusive offers. Subscription data will not be shared with third parties, except with messaging partners to operate the SMS program.
 
Updates to this Policy
 
We may update this policy periodically. The latest version will always be available at www.lenceriarosa.com with the updated date indicated.
 
How to contact us
 
📧 info@lenceriarosa.com

 

 

 

 

 

We use cookies to enhance your experience and remember your preferences. You can manage your cookie settings in your browser at any time.

 

 

 

 

 

Children's information

 

 

 

 

 

Our services are not directed at persons under 16 years of age, and we do not knowingly collect their data. If we become aware of this, we will delete it immediately. Contact us if you believe this has occurred.

 

 

 

 

 

SMS/Text Message Privacy

 

 

 

 

 

We use SMS data to send order notifications, track abandoned carts, and provide exclusive offers. Subscription data will not be shared with third parties, except with messaging partners to operate the SMS program.

 

 

 

 

 

Updates to this Policy

 

 

 

 

 

We may update this policy periodically. The latest version will always be available at www.lenceriarosa.com with the updated date indicated.

 

 

 

 

 

How to contact us

 

 

 

 

 

📧 info@lenceriarosa.com